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U-Haul Complaint - overcharge after final bill paid by credit card - U-Haul truck rental
U-Haul Complaint

U-Haul Complaint

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overcharge after final bill paid by credit card - U-Haul truck rental


the only comment I have is that when I returned the cargo-van my bill end was $ 46.14, same as U-haul sent me as confirmation to my e-mail by the same amount, but in the card bank statement that I used for this transaction show two charges: the first one ,on 03/22/2012 Uhaul # 001 602-263-6895 Us for $ 1.15 when I made the online reservation and the second one : on 03/31/2012 U-haul of Murray Salt Lake City Us for $ 61.04 that was when I return the cargo-van, so there is a discrepancy in my favor of $16.05
I contacted with the General manager of U-haul Center of Utah Mr John Welsh and he told me to wait until Wednesday 04/03/2012 and check again my card bank statement and if it was not made the refund would have to call U-haul to the accounting department 1-800-789-3638, everything was fine except for the discrepancy between the final due U-haul that told me and confirmed by e-mail. i'm very upset by this situation. because I need wait to be my money reimbursed


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